What is a MSLC?
A MSLC is a group of people with a shared interest in our local maternity care provision, including maternity service users (parents and parent representatives) and providers (those working in the service), and we advise the maternity commissioner from the local Clinical Commissioning Group on how our maternity services should be run and how we can make them better. Our aim is to bring the VOICE of the maternity service user to the centre of discussions, taking into consideration how maternity services are working fro local people and how the service can be developed to best meet the needs of these users. We are a multi-discipline team, bringing a wealth and breadth of knowledge, experience and perspectives to our work. We are independent of the NHS, chaired by a maternity service user representative, and we aim to have at least one third of our core membership as parent representatives. Our Vision
|
What does MSLC Queen's do?
So what have you done?
Queen's MSLC has seen change in the areas below:
- We meet bi-monthly to discuss our local maternity services - how they are working for parents and how they should be developed
- We agree an annual work play and we work together to make the work plan a reality
- A number of our service user reps are official Trust volunteers, and regularly do 'walk the patch' around maternity areas to ensure quality of delivery
- We seek out, listen to and respond to the opinions of local parents across all communities within the area served by the Hospital Trust, making extra effort to hear from seldom-heard groups
- We share best practice with other areas of the Hospital Trust, other MSLCs and other interested parties.
So what have you done?
Queen's MSLC has seen change in the areas below:
- Triage
- Breastfeeding peer support bring supplied to postnatal wards
- Partners staying overnight for those needing assistance
- Walk the Patch - hearing first hand stories and feeding them up straight away
- Service user stories being shared to help development of staff - whether it's showing where things have gone well or where there is need for further development
- Postnatal care
- The 'Red book' - MSLC members were involved in redesigning the new book to help users find them more helpful
- Antenatal care